** All
Items have a 30 day return policy.
All items need a " Return Authorization
Form " to be returned
**
We will
e-mail, fax or mail the
Return Authorization form to you.
Please print
out this form
and place inside the double box or
inside the manufactures box if the item
did not come with a secondary box (This
will expedite the return process)
* All
Evaporative Cooler items will
have a 25 % restocking fee
* All Items that
were double boxed to you must be
shipped back with a double box
* All items must
be returned in its original packing
with all accessories that were
included in the original order
* All items
must be new and not used, and
un-opened.
* A pro-rated
restocking fee charge up to 100
% will be assessed for items
that are returned incomplete or
with non-resalable parts
* Customer is
responsible for all freight
charges to and from
* Items with
free shipping will pay the
actual shipping cost
* The total
original invoice will be
credited excluding freight and
the restocking fee once the
factory confirms return of merchandise
and it's condition
* Please allow 2-3 weeds for credit
